MBA with more than 24 years managing operations within service and technology industry with proven experience defining vision and strategy, able to deal with high complexity and change, cultural sensitive, passionate about quality and customer focus. Expert in industry best practices such as: DevOps, ITIL, Lean SixSigma, Agile, Project Management and SAP.
| ๐ Nationality | ๐จ๐ท Costa Rica |
| ๐ก Residency | ๐จ๐ท Costa Rica |
| ๐ Location | ๐จ๐ท Costa Rica |
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rok.co/@ojaraph |
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| Skilled in | devops itil lean sixsigma pmi pmp leadership management project management scrum scrumscale agile automation sap unix oracle |
| Fluent in | spanishenglish |
| Preferred timezone | -7,-6,-5 |
| Preferred annual pay (min) | $146,000/year |
| Preferred hourly pay (min) | $60/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2023 - 2023: CountryHead @ HCLTech
2014 - 2022: Director System Applications @ Fiserv
2014 - 2009: Director Technology & Operations Latin America Near Shore Delivery Centers @ Bank of America
2004 - 2009: Regional SAP Logistics Service Delivery Manager (LATAM) @ HP
2000 - 2004: Senior Application Analyst @ P&G