Once you need a great Customer Support Specialist and Virtual Assistant, that's me ! I am very passionate about customer support services, tech support and customer experience. I have been in the industry for a while. I have worked with a top African customer service outsourcing company.I answer inbound calls and make outbound calls as well as emails and chats in a timely and friendly manner. Provide excellent support service using online help desk tools (Freshdesk, Salesforce, etc.)Evaluate problems and complaints of the callers and provide proper solutions to them. Respond to the needs of customers and provide personalized service. Provide information on the company's products or services and generate interest in the offer.
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rok.co/@obiworker |
| Skilled in | virtual assistance customer support customer service it tech support |
| Fluent in | english |
| Preferred annual pay (min) | $70,000/year |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 4 years ago |
| Signed up | 4 years ago |
| Badges |
๐ Early adopter |
2021 - Now: Client Service /Customer Support @ OGT consulting
2010 - 2014: Social Work @ University of Calabar, Calabar Cross River State, Nigeria