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nugwa

Remote worker with 19+ years of experience - Last seen ago

A customer focused professional who possesses over 10 years of experience and a strong sense of urgency with
regard to client satisfaction. Have superb interpersonal and communication skills, coupled with excellent
relationship building capabilities and excellent negotiating abilities. Track record of creating a work culture that
rewards teamwork and cooperation. A true visionary and performance-oriented leader, who have the skills required
to thrive in a service-oriented and fast-paced office environment. On a personal level, highly organised and always
conduct self in a manner that is consistent with the values of employer. Areas of expertise are precisely those that
your company is looking for in an applicant, namely; identifying customer requirements and providing
knowledgeable advice to fellow staff members. Right now, looking to join an ambitious company that is looking
to recruit talented people who can get results.


Skilled in customer service office management data entry customer management upselling cross selling account management performance measurement staff training sales and lead generation business presentation 
Fluent in englishigalafrench
Preferred timezone +1
Preferred annual pay (min) $68,000/year
Preferred hourly pay (min) $30/hour
Last seen 1 month ago
Signed up 3 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2022 - 2022: Head Business Coordination, Growth and HNI @ Cascades Luxury

2021 - Now: Client Services and Operations @ Haynes & Atkinson Consulting

2021 - 2021: Customer Service Manager @ Polo Luxury

2019 - 2021: Team Lead Training & Quality Assurance: Customer Experience & Advocacy @ ipNX

2017 - 2019: Team Lead Training Coordinator: Customer Experience & Advocacy @ ipNX

2015 - 2017: Coordinator/Team Lead: Customer Experience & Advocate @ ipNX

2011 - 2014: Customer Service Supervisor @ ipNX

2007 - 2011: Sales/Customer Service Executive @ ipNX

2006 - 2007: Call Center @ MTN

Side Projects

2022 - 2022: Coaching and Training on iLM

Education

1997 - 2002: H.N.D. Business Management @ Plateau State Polytechnic

2,152ms