Iโm a Customer Support and Retention Specialist with over 3 years of experience providing timely, empathetic, and solution-driven support across phone, email, live chat, and social media. My core strengths include strong communication, problem-solving, patience, and the ability to de-escalate complex issues while maintaining professionalism.
Iโm proficient in tools like Zoho, Vicidial, Slack, CRM systems, Google Workspace, and MS Office, and I work well under pressure while delivering excellent customer experiences.
Iโm currently looking for new opportunities in Customer Support, Customer Success, or Retention, where I can continue helping customers feel valued and supported. Iโm open to roles with companies that value communication, empathy, and continuous growth.
Letโs connect if you're looking for someone who can bring care, clarity, and consistency to your support team.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@nuella_yirom |
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| Skilled in | communicatin skills both verbal and written problem solving customer relationship management empathy patience time management |
| Fluent in | english |
| Preferred annual pay (min) | $4,000/year |
| Preferred hourly pay (min) | $4/hour |
| Last seen | 5 months ago |
| Signed up | 5 months ago |
| Badges |
2024 - Now: Onboarding Specialist @ EON Global Telecom
2022 - 2024: Customer Support / Retention Specialist @ Outsource Global Technologies Limited
2018 - 2021: Business Administration @ University Of Abuja