Remote worker with 2+ years of experience - Last seen 1 year ago

I am a highly motivated and skilled IT professional with hands-on experience in systems support and customer service. With a strong foundation in troubleshooting, technical documentation, and problem resolution, I have successfully handled first-tier support, resolving hardware and software issues while providing exceptional service to end-users. I am proficient in tools like BMC Remedy, Microsoft Teams, Outlook, and Google Suite, which I use to manage tickets, communicate effectively, and ensure seamless issue resolution.

Currently, I am expanding my expertise through certifications in Microsoft Azure and Microsoft 365, further strengthening my technical knowledge to contribute to cloud support roles. My adaptability in both remote and in-office settings, coupled with my ability to work independently without constant supervision, makes me an ideal candidate for dynamic IT and Cloud support positions. I am passionate about leveraging technology to solve problems and deliver innovative solutions, and I am eager to grow within a forward-thinking team while providing high-quality support.

I am actively seeking IT and Cloud support roles where I can apply my skills, continuously learn, and make a meaningful impact. My strong communication skills, collaborative approach, and dedication to delivering results make me an asset to any team.

🛂 Nationality	🇿🇦 South Africa
🏡 Residency	🇿🇦 South Africa
📍 Location	🇿🇦 South Africa
Remote OK	rok.co/@nozipho969
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Skilled in	customer support it cloud support specialist cloud administrator office365 junior network engineer junior security engineer customer support it support systems support troubleshooting technical documentation bmc remedy microsoft teams outlook google suite microsoft azure microsoft 365 cloud support first tier support remote work problem resolution hybrid work it service management technical support ticket management cloud computing service desk remote troubleshooting microsoft office communication independent worker team collaboration
Fluent in	english
Preferred timezone	+1,+2,+3,+4,+5,+6,+7,+8,+9,+10
Preferred annual pay (min)	$40,000/year
Preferred hourly pay (min)	$18/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter