Retained valuable clients by proactively addressing concerns and offering utility solutions, leading to a decrease in account cancellations. Reduced response time to customer inquiries with proficient multitasking skills and prioritization techniques. Improved customer satisfaction by efficiently addressing and resolving inquiries promptly. Assisted new hires in acclimating their roles through mentoring and training support, promoting efficient integration in the team.
| ๐ Nationality | ๐ช๐ฌ Egypt |
| ๐ก Residency | ๐ช๐ฌ Egypt |
| ๐ Location | ๐จ๐ณ China |
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rok.co/@noura_ibrahim |
| ๐ Website | sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support excel office 365 html marketing backend front office and email |
| Fluent in | english and arabic |
| Preferred timezone | +8 |
| Preferred annual pay (min) | $45,000/year |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2021 - 2023: Account manager @ Attract agency
2020 - 2021: Marketing specialist @ Popcity Egypt
2019 - 2020: Social media specialists @ Inceptive
2016 - 2018: Customer service @ Jumia Egypt
2015 - 2021: Information system computer science @ New cairo academy