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@notsorudy

Remote worker with 9+ years of experience - Last seen ago

Over the past three years, I have successfully interacted with US-based clients through email and chat mediums, ensuring prompt responses while maintaining clear and accurate communication. My goal has always been to deliver messages in a professional manner, following established templates, and providing exceptional follow-up to interested respondents. I pride myself on being fluent in written and spoken English, which allows me to effectively understand customer needs, empathize with their concerns, and provide satisfactory resolutions within the scope of the company's policies.

In my previous roles, I have gained hands-on experience with industry-standard CRM tools such as Shopify, Zendesk, Kustomer, and Salesforce. Additionally, my extensive experience working remotely from home has honed my ability to work independently with minimal supervision. As a highly organized and adaptable professional, I am eager to contribute my skills and expertise to your organization. I am committed to continuous learning and can quickly adapt to new processes and procedures to meet the unique requirements of your business.

My primary objective is to deliver outstanding results while fostering long-term relationships with clients. I approach my work with professionalism, dedication, and a strong work ethic. Given the opportunity, I am confident that I can exceed your expectations and provide valuable support to your team.


Skilled in customer service technical support customer support office365 data entry personal assistant microsoft office word excel powerpoint g suite remote worker 
Fluent in englishfilipino
Preferred timezone -5,-6,-7,-8,-10,-4,+2,+1,+3,+10,+12,+11
Preferred annual pay (min) $18,000/year
Preferred hourly pay (min) $7/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2023: Customer Service Representative @ TalentPop

2019 - 2022: Advanced Technical Support Specialist @ Sitel (now Foundever)

2017 - 2017: Customer Service Representative @ Concentrix

Education

2011 - 2014: Bachelor of Science in Marine Engineering @ Asian Institute of Maritime Studies

2010 - 2011: Bachelor of Arts in English @ Virgen Milagrosa University Foundation

6ms