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@nosferatha

Remote worker with 11+ years of experience - Last seen ago


🛂 Nationality 🇧🇴 Bolivia
🏡 Residency 🇧🇴 Bolivia
📍 Location 🇧🇴 Bolivia
This position is a Remote OK original posting Remote OK rok.co/@nosferatha
LinkedIn sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in technical support leadership support team management qa testing manual testing software testing troubleshooting debugging network troubleshooting reporting bugs ticket escalation devops support cloud computing aws aws ec2 aws rds aws s3 linux windows administration macos testing desktop virtualization android testing ios testing bash scripting technical documentation faq creation internal documentation external documentation user guides onboarding training incident management postmortem documentation kibana elastic search logstash grafana splunk servicenow jira confluence zendesk ostickets trello slack okta tehama snowflake postgresql mysql sql server oracle database dbeaver docker kubernetes k8s json rpc api git github visual studio code active directory crm management odoo hr odoo website management google workspace google sheets microsoft 365 canva miro draw io leadership team coordination time management scheduling customer support webinars banking saas support sandbox testing regression testing rca workflow testing html php wordpress web dev helpdesk support technical recruiting it supervision english communication remote team management problem solving fast learning 
Fluent in spanishenglishgermanportuguese
Preferred timezone ET, CT, PST
Preferred annual pay (min) $18,000/year
Preferred hourly pay (min) $15/hour
Last seen 25 days ago
Signed up 1 year ago
Badges 👩‍💻 Remote worker

🎖 Early adopter

Employment

2023 - 2026: Sr. Technical Support @ NICE Actimize

2022 - 2023: Support Engineer @ DataSunrise

2017 - 2017: Customer Support Representative @ Seedr

2015 - 2022: Technical Support Tier 2 @ Upwork

Education

2008 - 2014: Systems Engineering @ Catholic University

7ms