I am a dedicated and adaptable professional with a Bachelor of Arts in International Relations, graduating in 2018. My diverse work experience spans customer service, sales, and social media management, equipping me with strong communication, problem-solving, and client relationship skills.
I have 20 months of customer service experience, including 9 months in voice support and 11 months in non-voice support, handling financial accounts such as loans, credit cards, and mortgages. My role involved resolving customer concerns, managing inquiries, and processing emails efficiently.
In addition to customer service, I have worked as a sales agent for Pru Life UK, assisting clients with insurance solutions, and for Avida Land, where I facilitated property sales in the Philippines. These roles enhanced my ability to identify client needs, present tailored solutions, and close deals effectively.
Moreover, I have experience as a social media manager, where I was responsible for managing social media accounts, posting content, responding to messages, and addressing client inquiries. This role has strengthened my digital marketing skills and ability to engage with audiences effectively.
I am eager to bring my skills in customer engagement, sales, and digital marketing to a dynamic organization where I can contribute to business growth and client satisfaction.
| ๐ Nationality | ๐ต๐ญ Philippines |
| ๐ก Residency | ๐ต๐ญ Philippines |
| ๐ Location | ๐ต๐ญ Philippines |
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rok.co/@nkirbyalvarez |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | active listening problem solving managing inbound outbound calls content creation scheduling marketing brand promotion trend awareness audience targeting lead generation prospecting handling objections providing solutions strong persuasion influencing skills client relationship |
| Fluent in | filipinoilocanoenglish |
| Preferred timezone | EST |
| Preferred annual pay (min) | $100,000/year |
| Preferred hourly pay (min) | $5/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2024 - 2025: Property Investment Specialist @ Avida Land
2024 - 2025: Social Media Manager @ 98 Agency
2022 - 2025: Social Media Manager @ Verge Agency
2021 - 2025: Insurance Agent @ Pru Life Uk
2019 - 202: Customer Service Representative @ Concentrix
2018 - 2019: Customer Service Representative @ Teleperformance
2014 - 2018: Bachelor of Arts in International Relations @ New Era University