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@nkirbyalvarez

Remote worker with 8+ years of experience - Last seen ago

I am a dedicated and adaptable professional with a Bachelor of Arts in International Relations, graduating in 2018. My diverse work experience spans customer service, sales, and social media management, equipping me with strong communication, problem-solving, and client relationship skills.

I have 20 months of customer service experience, including 9 months in voice support and 11 months in non-voice support, handling financial accounts such as loans, credit cards, and mortgages. My role involved resolving customer concerns, managing inquiries, and processing emails efficiently.

In addition to customer service, I have worked as a sales agent for Pru Life UK, assisting clients with insurance solutions, and for Avida Land, where I facilitated property sales in the Philippines. These roles enhanced my ability to identify client needs, present tailored solutions, and close deals effectively.

Moreover, I have experience as a social media manager, where I was responsible for managing social media accounts, posting content, responding to messages, and addressing client inquiries. This role has strengthened my digital marketing skills and ability to engage with audiences effectively.

I am eager to bring my skills in customer engagement, sales, and digital marketing to a dynamic organization where I can contribute to business growth and client satisfaction.


Skilled in active listening problem solving managing inbound outbound calls content creation scheduling marketing brand promotion trend awareness audience targeting lead generation prospecting handling objections providing solutions strong persuasion influencing skills client relationship 
Fluent in filipinoilocanoenglish
Preferred timezone EST
Preferred annual pay (min) $100,000/year
Preferred hourly pay (min) $5/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2024 - 2025: Property Investment Specialist @ Avida Land

2024 - 2025: Social Media Manager @ 98 Agency

2022 - 2025: Social Media Manager @ Verge Agency

2021 - 2025: Insurance Agent @ Pru Life Uk

2019 - 202: Customer Service Representative @ Concentrix

2018 - 2019: Customer Service Representative @ Teleperformance

Education

2014 - 2018: Bachelor of Arts in International Relations @ New Era University

6ms