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@nissaika

Remote worker with 8+ years of experience - Last seen ago

Results-driven and adaptable professional with over 5 years of experience in driver acquisition, customer
service, and operational in the ride-hailing and over 2 years in hospitality sectors. Demonstrates a proven ability to enhance customer satisfactionโ€”achieving a 20% improvement through a commitment to efficient problem-solving and personalized service. Expert in managing high-volume inquiries and leveraging CRM tools to improve data accuracy and streamline operations. Recognized for excellent ability to quickly adapt to new roles and challenges, with a focus on collaborative teamwork. Eager to contribute to a dynamic team in a role that values customer focus, and operational excellence.


Skilled in google spreadsheet microsoft office customer support salesforce 
Fluent in english
Preferred timezone +7
Preferred annual pay (min) $50,000/year
Preferred hourly pay (min) $6/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2020 - 2024: Driver Acquisition Call Center Agent @ inDrive Global IT Company

2019 - 2020: General Manager Secretary @ Gran Kanaya Hotel

2018 - 2019: F&B Administration @ Grand Kanaya Hotel

Education

2012 - 2017: Social Anthropology @ North Sumatera University

8ms