Remote worker with 7+ years of experience - Last seen 2 years ago

Proactive and result-driven Customer Experience Professional with over 6 years of experience in general business operations, project management, customer relationship development and providing assistance in a busy call center setting in fast-paced environments. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Adroit professional who exemplifies multidisciplinary managerial skills in process, procedure, and policy improvement initiatives. Effectively performs quality service tests to ensure customer specifications are met and manages quality control documentation. Accomplished in workflow optimization and techniques implementation, which increases productivity, reduces labor, and maintains business integrity and quality of service. Consistently recognized for effective customer management exceeding benchmarked goals. Holds prowess in devising new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth. Proficient in reviewing, maintaining, and monitoring quality programs.

🛂 Nationality	🇰🇪 Kenya
🏡 Residency	🇰🇪 Kenya
📍 Location	🇰🇪 Kenya
Remote OK	rok.co/@nina_c
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer service attention to detail relationship management customer satisfaction compliance complaint management business analysis product management proactive
Fluent in	englishkiswahili
Preferred timezone	+1, +2, +3
Preferred annual pay (min)	$13,000/year
Preferred hourly pay (min)	$4/hour
Last seen	2 years ago
Signed up	3 years ago
Badges	👩‍💻 Remote worker 🎖 Early adopter