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@nicollecampozano

Remote worker with 8+ years of experience - Last seen ago

Multifaceted professional with 6+ years of experience across customer service, operations, and e-commerce. Known for taking ownership, solving problems quickly, and keeping things organized even in fast-paced, high-volume environments. Currently leading a 90-person support team in the iGaming industry, focusing on correcting processes and ensuring smooth operations. Comfortable navigating tech tools, collaborating across teams, and stepping into leadership when needed. Background also includes running a dropshipping store end-to-end, from sourcing to customer service. Passionate about systems that improve peopleโ€™s livesโ€”whether through fintech, wellness, or better workflows.


Skilled in customer support excel zendesk slack crm google docs word canva beeftext ecommerce shopify beeftext google workspace 
Fluent in portugueseenglish
Preferred timezone 0,+1,+2,+3,+4
Preferred annual pay (min) $35,000/year
Preferred hourly pay (min) $19/hour
Last seen 3 months ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2024 - 2025: Team Lead โ€“ Payments QA & Support Operations @ Blaze

2023 - 2024: Customer Support Agent @ Blaze

2018 - 2020: E-commerce Manager @ Self-employed

Education

2020 - 2023: Bachelorโ€™s Degree in International Business @ UNIGRAN Grande Dourados University

2019 - 2021: Technical School in Administration @ Alcina Dantas Feijรฃo Municipal School

6ms