Skilled and successful customer service and administration personnel with key experience in motivating, training, and managing top-performing service teams to ensure outstanding customer care. My expertise lies in successfully enhancing customer response strategies, innovating new processes, and managing overall customer service functionality to maximize loyalty, productivity, and growth.
| ๐ Nationality | ๐ง๐ผ Botswana |
| ๐ก Residency | ๐ง๐ผ Botswana |
| ๐ Location | ๐ง๐ผ Botswana |
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rok.co/@nicoler |
| ๐ Website | sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support customer service admin administration project management account manager customer experience team leader call center operations supervisor call center email phone live chat chat operator |
| Fluent in | english |
| Preferred annual pay (min) | $19,000/year |
| Preferred hourly pay (min) | $10/hour |
| Last seen | 3 years ago |
| Signed up | 3 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - 2022: Accounts Manager @ Transcription Puppy
2022 - 2022: Customer Service Executive @ RAKT International
2020 - 2022: Managing Director @ AROS Consultancy
2019 - 2020: Operations Team Leader @ Ison Xperiences BPO
2018 - 2019: Customer Care Executive @ Ison Xperiences BPO
2016 - 2018: Office Administrator @ PriceWell Investments
2015 - 2015: Admin & Marketing Executive @ Flowetry Media House
2021 - Now: BBA @ International University of Applied Sciences, Germany
2021 - 2021: Certificate in customer service @ Alison College
2015 - 2016: Certificate in Business Accounting @ CIMA