Remote worker with 19+ years of experience - Last seen 9 months ago

Successful & energetic Customer loyalty & payment/escalation specialist, eager to assist fellow call center agents with solutions to ease & simplify customer interaction. Remarkable ability to resolve/mediate intricate customer escalations, through creative problem solving with ease & confidence. Great attention to detail with major strengths in organization, verbal and written communications skills and all aspects of coordination and support with extensive experience in the industry. Adheres to integrity and respect as core values, to go “above & beyond”, bringing cutting-edge innovation and service delivery to life in dynamic, fast-paced environments.
Strong analytical skills with the ability to collect, organize, and interpret financial data to identify trends and make recommendations. Effective communication, media relations, digital marketing, content creation, analytics, project management, collaboration.

🛂 Nationality	🇨🇦 Canada
🏡 Residency	🇨🇦 Canada
📍 Location	🇨🇦 Canada
Remote OK	rok.co/@nicolasmatteo
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	team player initiative flexibility multi task workflow production problem solver customer service implementing processes improvement efficiency communication collaboration mediation leadership data reporting customer centric exceptional judgment independent well organized dependable professional pride work salesforce edi fidelio h i s respro newton figaro word excel power point lotus microsoft office knowbility smartdesktop
Fluent in	englishfrenchitalian
Preferred annual pay (min)	$65,000/year
Last seen	9 months ago
Signed up	9 months ago
Badges	👨‍💻 Remote worker