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@ngozi_okeke

Remote worker with 11+ years of experience - Last seen ago

People and business-savvy customer support specialist skilled in managing people and customer relations. I bring over seven years of core competence in various areas of customer support, including customer experience, people operations, handling complaints and escalations, troubleshooting and problem-solving, processing orders, and returns, providing product or service information, documenting interactions at growth-oriented organizations in Blockchain, IT Services, and E-commerce space.


Skilled in salesforce hubspot zendesk asana jira happy fox crisp chat zoho slack front g suite ms office zoom meet staff squared hi bob excel google analytics 
Fluent in englishigboyoruba
Preferred timezone 0, +1, +2, +3, +4, +5, +6, +7, +8, +9, +10, +11, +12
Preferred annual pay (min) $8,000/year
Preferred hourly pay (min) $4/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2022: Developer Success Specialist @ Turing

2022 - Now: Customer Support Specialist @ Uraeus

2017 - 2022: Customer Support Manager @ Frotchery

2015 - 2022: Program Advocacy Officer @ IITA

Education

2019 - 2021: MBA @ Ahmadu Bello University

2008 - 2014: Bachelors degree @ Michael Okpara University

7ms