People and business-savvy customer support specialist skilled in managing people and customer relations. I bring over seven years of core competence in various areas of customer support, including customer experience, people operations, handling complaints and escalations, troubleshooting and problem-solving, processing orders, and returns, providing product or service information, documenting interactions at growth-oriented organizations in Blockchain, IT Services, and E-commerce space.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@ngozi_okeke |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | salesforce hubspot zendesk asana jira happy fox crisp chat zoho slack front g suite ms office zoom meet staff squared hi bob excel google analytics |
| Fluent in | englishigboyoruba |
| Preferred timezone | 0, +1, +2, +3, +4, +5, +6, +7, +8, +9, +10, +11, +12 |
| Preferred annual pay (min) | $8,000/year |
| Preferred hourly pay (min) | $4/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - 2022: Developer Success Specialist @ Turing
2022 - Now: Customer Support Specialist @ Uraeus
2017 - 2022: Customer Support Manager @ Frotchery
2015 - 2022: Program Advocacy Officer @ IITA
2019 - 2021: MBA @ Ahmadu Bello University
2008 - 2014: Bachelors degree @ Michael Okpara University