Remote worker with 9+ years of experience - Last seen 3 years ago

SUMMARY

(Publix) Grocery Super Markets | $23k Annually | Riverview, FL 10/2017 - 12/2019
Cashier & Customer Service
Providing excellent guest service and managing all transactions accurately and efficiency
Maintains records related to sales
Routinely stocks merchandise
Verifying amount of bank at beginning and the end of each shift
Maintaining a clean and organized store and stand
Maintaining orderly back-stock and knowing where goods are found
Completes all related close-out paperwork
Performing roles outside of job description

(Spectrum) Charter Communications | $50k Annually | Tampa, FL 01/2020 - 06/2021
Customer Retention & Sales Representative
Manage agent compliance of call handling metrics to include productive time, schedule adherence, handle time, after call work, and other metrics as necessary
Acquire, demonstrate and instruct thorough knowledge of competitors’ pricing, packaging, and products in an effort to provide agents with skills needed to discuss side by side comparisons of Charter’s and competitors’ products and services
Ability to successfully manage difficult customer calls that require issue resolution
Accurate and timely completion of assigned projects
Billing Representative
Identifies and Resolve billing complaints and concerns
Review billing statements
Provide Payment reports
Review and update account details

(Bankers Life) Retirement & Insurance Solutions | $80k Annually | Tampa, FL 07/2021 - 10/2022

Sales Agent & Consultant
Setting appointments to identify prospective clients financial resources and needs
Provide expert life and health insurance policy recommendations to generate sales
Provide continuous and excellent customer service to your customers with regular check-ins
Analyze and provide statistically-based recommendations on ways to improve agent save performance
Ensuring that all billing questions are reported
Review and update account details
Issue credits when verifiable

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@newjeans4eva
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	funding credit income analysis cash flow analysis risk assessments account services confirming non confirming frauds customer relations persuasion with sales critical thinking problem solving teamwork collaboration professionalism strong work ethic communications skills leadership organization 60 wpm detail oriented microsoft excel word powerpoint and outlook
Fluent in	english
Preferred timezone	EST
Preferred annual pay (min)	$50,000/year
Last seen	3 years ago
Signed up	3 years ago
Badges	👩‍💻 Remote worker 🎖 Early adopter