Hi There, I'm Navin!
- 33 years of age
- Singaporean
- NFT Gaming Enthusiast
- Currently undertaking MBA in (Project Management), part-time.
I'm a seasoned working professional with 8 years of total experience working across various industries which include;
1. Military - Republic of Singapore Air Force
- Commissioned Air Warfare Officer
- Gained Military-standard leadership qualities
- Gained Team management qualities to management large team size of 40 servicemen.
- Gained process improvement and cost savings capabilities
2. Security - Certis Group
- Operations Manager
- Managed 24/7 Call Centre Operations
- Providing leadership and Team management for a large team of 30 staff.
- Internal and External Stakeholder Management
- Ensuring Quality & Service Delivery
- Supporting internal business units on their Business Processes Outsourcing services
- Incident Escalation, Reporting & Management to Senior Level Executives and Business Unit Heads.
3. Information & Technology - Acuutech
- Led the IT Service desk team and ensuring IT support is provided within specified SLAs.
- Promote and upselling IT services to new and existing customers
- Work closely with CEO and Account Managers to provide feedback on client's needs
- Onsite IT consultation and Issues resolution
4. Startup - Neuron Mobility
- Achieved Product Market Fit that led to Neuron securing US10Million Pre-Series A funding.
- Managed City P&L statement and optimize OpEx that led to $11K monthly cost-savings within the first month.
- Achieved profitability within 4 months.
- Launched 8 cities for business expansion across ANZ, UK and Canada in the past 2 years.
- Created numerous operational documents, procedures and standards.
- Worked with Internal teams (Product/Data/Hardware) to provide feedback and support fortnightly product sprints.
- Warehouse Management (Workplace Health & Safety, Inventory Management, Hardware Quality Management)
- Supported over 10 City tender writing efforts
| ๐ Nationality | ๐ธ๐ฌ Singapore |
| ๐ก Residency | ๐ธ๐ฌ Singapore |
| ๐ Location | ๐ธ๐ฌ Singapore |
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rok.co/@navin |
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| Skilled in | operations management leadership project management hiring training and onboarding team management operations excellence customer service notion data analysis google suite administration |
| Fluent in | english |
| Preferred timezone | +8 |
| Preferred annual pay (min) | $95,000/year |
| Preferred hourly pay (min) | $35/hour |
| Last seen | 4 years ago |
| Signed up | 4 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2018 - Now: Senior Operations Manager @ Neuron Mobility Pte Ltd
2017 - 2018: Client Services Co-Ordinator @ Acuutech Pte Ltd
2016 - 2017: Operations Manager @ Certis Group
2013 - 2016: Air Warfare Officer @ Ministry of Defence of Singapore
2021 - Now: Masters in Business Administration (Project Management) @ Cardiff Metropolitan University (UK)
2007 - 2010: Diploma, Mechatronics, Robotics, and Automation Engineering @ Temasek Polytechnic