I am a seasoned Customer Success Expert and Learning Consultant with 10 years of specialized experience in this field, built on a solid foundation of over 20 years of professional expertise. Throughout my career, I have demonstrated exceptional leadership in managing and mentoring high-performing teams. My accomplishments include Cultivating strong key account relationships. Driving process innovation. Churn Mitigation & Revenue contribution. Building High performance teams. Overseeing project implementations, leading to efficiency gains.
I take pride in fostering collaboration, empowering colleagues, and contributing to the growth and success of the organizations I serve.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฉ๐ช Germany |
| ๐ Location | ๐ฉ๐ช Germany |
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rok.co/@naveenprabhakar80 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | leadership learning dev customer success problem solving decision making thought leadership recruitment growth mindset customer adoption risk mitigation saas customer experience gainsight zendesk linkedin |
| Fluent in | englishhindi |
| Preferred timezone | 0,+1,+2 |
| Preferred annual pay (min) | $90,000/year |
| Last seen | 9 months ago |
| Signed up | 9 months ago |
| Badges |
๐จโ๐ป Remote worker |
2022 - 2025: Senior Enterprise Customer Success Manager @ Udemy
2020 - 2022: Customer Success Executive - APAC Lead @ Zendesk
2006 - 2007: Master of Business Administration @ Edith Cowan University