High-level Technical Investigator with 3+ years of experience in L1/L2 troubleshooting and system reliability. Leveraging a Computer Science (BSCS) background to conduct deep-dive root cause analysis (RCA) and incident triage without the pressure of development cycles. Proven track record of translating technical complexity into actionable support
| ๐ Nationality | ๐ต๐ฐ Pakistan |
| ๐ก Residency | ๐ต๐ฐ Pakistan |
| ๐ Location | ๐ต๐ฐ Pakistan |
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rok.co/@naveedmuhammadjunaid |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | html css js php mysql troubleshooting remote customer support stakeholder management technical writing root cause analysis technical support ticket management |
| Fluent in | englishurdu |
| Preferred annual pay (min) | $45,000/year |
| Preferred hourly pay (min) | $22/hour |
| Last seen | 15 days ago |
| Signed up | 16 days ago |
| Badges |
๐จโ๐ป Remote worker ๐ Newbie |
2023 - 2025: Technical Support Engineer @ Simplistic
2021 - 2022: PHP Support Intern @ HashtagBinary Technology
2017 - 2021: BSCS @ SZABIST