Customer Service: Worked for 8 years in a face-to-face environment providing customer service to clients, and potential clients. It has also taught me how to work independently in a fast-paced environment and with great organizational skills. On top of that, it has helped me improve my attention to detail while having strong problem-solving skills.
General Administration: I have over 3 years of administrative experience. Included in my administrative experience, I have received 5 different certificates that have provided training in the use of skills of budgeting, scheduling, assessing risks, and changes. Also, I was trained in initiating and planning. While having some knowledge in digital marketing fundamentals.
Management Skills: The skills I possess in this category are I have worked, and managed over 40 different staff members who have not only felt I led with an understanding of their wants, and needs but with the compassion other people look for in a leader.
2021 - 2022: Customer Success Agent @ Sonos
2021 - 2021: Content Creator @ TripAdvisor
2018 - 2020: General Manager @ VIM Fitness
2016 - 2018: Student @ BDEA