Throughout my 7yrs+ career progression from customer service specialist to customer service advisor, I have lost sight of the fact that employee satisfaction drives performance. Through comprehensive reporting of key metrics, I have consistently helped streamline customer care processes to improve customer satisfaction and increase sales.
| ๐ Nationality | ๐ฐ๐ช Kenya |
| ๐ก Residency | ๐ฐ๐ช Kenya |
| ๐ Location | ๐ฐ๐ช Kenya |
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rok.co/@muthonimaina |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | crm customer support time management adaptability flexibility ms office good communication team player |
| Fluent in | englishswahili |
| Preferred timezone | +1,+2,+3,-8,-7,-6,-5, |
| Preferred annual pay (min) | $25,000/year |
| Preferred hourly pay (min) | $13/hour |
| Last seen | 3 years ago |
| Signed up | 3 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2019 - Now: Customer service advisor @ Earthcare limited
2015 - 2019: Customer service specialist @ Huduma kenya
2014 - 2015: Travel tourism and business studies @ Nairobi institute of business studies