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@muthonimaina

Remote worker with 11+ years of experience - Last seen ago

Throughout my 7yrs+ career progression from customer service specialist to customer service advisor, I have lost sight of the fact that employee satisfaction drives performance. Through comprehensive reporting of key metrics, I have consistently helped streamline customer care processes to improve customer satisfaction and increase sales.


Skilled in crm customer support time management adaptability flexibility ms office good communication team player 
Fluent in englishswahili
Preferred timezone +1,+2,+3,-8,-7,-6,-5,
Preferred annual pay (min) $25,000/year
Preferred hourly pay (min) $13/hour
Last seen 3 years ago
Signed up 3 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2019 - Now: Customer service advisor @ Earthcare limited

2015 - 2019: Customer service specialist @ Huduma kenya

Education

2014 - 2015: Travel tourism and business studies @ Nairobi institute of business studies

6ms