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@muhibat

Remote worker with 7+ years of experience - Last seen ago

Dedicated Customer Care Representative with extensive experience providing exceptional support to customers across various industries. Proven track record of resolving inquiries, complaints, and concerns promptly and effectively. Skilled in maintaining positive customer relationships through active listening, empathy, and problem-solving. Proficient in handling a high volume of customer interactions via phone, email, and chat channels. Experienced in maintaining detailed records, managing customer databases, and following up to ensure customer satisfaction. Strong communication and interpersonal skills, with a focus on delivering outstanding customer service experiences. Eager to leverage expertise in customer care to contribute to a dynamic team and enhance customer satisfaction levels.


Skilled in communication skills customer service skills proactive team player identifying problem solving analytical skills active learning software skills sql server python cloud database administration data security database performance ms office suite word excel powerpoint outlook adobe photoshop 
Fluent in english
Preferred timezone UTC +1,
Preferred annual pay (min) $25,000/year
Preferred hourly pay (min) $12/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - Now: NPP Queue Manager @ Gig+ Upwork Freelance

2023 - 2024: Business Assist EN M365 Admin Support @ Gig+ Upwork Freelance

2022 - 2023: Technical Support Engineer @ TekExperts

2020 - 2021: Customer Support Representative @ Rightzone Express Integrated Service now merged with AAJ Logistics

2019 - Now: Graduate Animal Scientist @ Nigerian Institute of Animal Science, Abuja

Education

2014 - 2019: Animal Physiology @ Federal University of Agriculture Abeokuta

10ms