I am an experienced Customer Success Manager (CSM) with a proven 9+ years track record of driving sales growth and building strong client relationships. With a focus on ERP, SaaS, and cloud-based software solutions, I have successfully onboarded over 500+ new business accounts, overseeing their implementation and driving all aspects of prospecting, including business discoveries, product POCs, and GAP studies.
My sales acumen has led to exceptional results, achieving a remarkable yearly sales revenue growth of 125%+ against the 2024 target. I excel in navigating customers through the full sales cycle and RFP processes, securing significant deals with large enterprise clients.
I am passionate about driving business growth, exceeding targets, and delivering exceptional customer experiences. If you're seeking an accomplished Customer Success Manager or Sr. Account Manager, let's connect and explore opportunities to collaborate.
| ๐ Nationality | ๐ต๐ฐ Pakistan |
| ๐ก Residency | ๐ต๐ฐ Pakistan |
| ๐ Location | ๐ต๐ฐ Pakistan |
|
|
rok.co/@muhammad_b_hani |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | odoo suite salesforce cpo salesloft figma okta slack docusign mailchimp linkedin sales navigator lark jira microsoft teams ms office suite hubspot suite outlook g suite upwork wellfound fiverr zoom info servicenow skype trello |
| Fluent in | englishurdupunjabihindi |
| Preferred timezone | EST, PST |
| Preferred annual pay (min) | $48,000/year |
| Preferred hourly pay (min) | $18/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - 2024: Customer Success Manager @ AALFA LLC
2020 - 2022: Account Manager @ Motive
2018 - 2020: Operations Manager @ Marketified
2016 - 2018: Assistant Registrar @ Pakistan Engineering Council
2015 - 2016: Administrative Assistant @ HAG Associates
2010 - 2015: BS Electronics Engineering @ MAJU
2007 - 2009: High School - Mathematics @ Kestrel Heights