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@muhammad_b_hani

Remote worker with 11+ years of experience - Last seen ago

I am an experienced Customer Success Manager (CSM) with a proven 9+ years track record of driving sales growth and building strong client relationships. With a focus on ERP, SaaS, and cloud-based software solutions, I have successfully onboarded over 500+ new business accounts, overseeing their implementation and driving all aspects of prospecting, including business discoveries, product POCs, and GAP studies.

My sales acumen has led to exceptional results, achieving a remarkable yearly sales revenue growth of 125%+ against the 2024 target. I excel in navigating customers through the full sales cycle and RFP processes, securing significant deals with large enterprise clients.

I am passionate about driving business growth, exceeding targets, and delivering exceptional customer experiences. If you're seeking an accomplished Customer Success Manager or Sr. Account Manager, let's connect and explore opportunities to collaborate.


Skilled in odoo suite salesforce cpo salesloft figma okta slack docusign mailchimp linkedin sales navigator lark jira microsoft teams ms office suite hubspot suite outlook g suite upwork wellfound fiverr zoom info servicenow skype trello 
Fluent in englishurdupunjabihindi
Preferred timezone EST, PST
Preferred annual pay (min) $48,000/year
Preferred hourly pay (min) $18/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

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Employment

2022 - 2024: Customer Success Manager @ AALFA LLC

2020 - 2022: Account Manager @ Motive

2018 - 2020: Operations Manager @ Marketified

2016 - 2018: Assistant Registrar @ Pakistan Engineering Council

2015 - 2016: Administrative Assistant @ HAG Associates

Education

2010 - 2015: BS Electronics Engineering @ MAJU

2007 - 2009: High School - Mathematics @ Kestrel Heights

5ms