Remote worker with 19+ years of experience - Last seen 9 months ago

I'm an experienced L2/L3 Customer Support Engineer where I supported 50+ International and US sites. As part of site installations I also performed trainings for Airlines and Ground Handlers to use our SaaS Applications.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@mstous
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	l1 l2 l3 support desk customer support windows linux unix vmware esxi vsphere hp server dell server firmware hp storage array network san iscsi nfs smb synology nas nas tcp ip networking cisco tcp ip networking cisco firewalls cisco asa routers t1 mpls switches ldap database oracle sql mysql postgresql lamp stack nginx apache node wildfly reverse proxies active directory group policy monitoring argent monitoring zabbix monitoring grafana aws azure comptia security cybersecurity in person training virtual training customer training l1 l2 l3 customer support documentation training dev technical writing curriculum dev soft skills communication problem solving customer service technical troubleshooting technical documentation user manuals workflow optimization system integration performance tuning capacity planning disaster recovery high availability systems virtualization cloud services remote support ticketing systems change management it service management agile methodologies devops scripting bash php perl powershell automation tools containerization e g docker docker kubernetes log analysis vulnerability assessment compliance e g gdpr hipaa hippa risk management incident response continuity planning ansible jira confluence opsgenie
Fluent in	english
Preferred timezone	-6
Preferred annual pay (min)	$70,000/year
Last seen	9 months ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter