As a driven and accomplished business administration graduate with a diploma from the prestigious College of the Rockies in Cranbrook, I have honed my skills and expertise to excel in the dynamic world of business. With a passion for leadership and a dedication to achieving excellence, my professional journey has been enriched by invaluable managerial experiences.
My career trajectory has been diverse, encompassing roles in renowned companies such as ADT, ECOFITT, Natural Health Services, Five Guys Burger and Fries, and Gonde Lodge. Each opportunity has provided me with unique challenges and opportunities for growth, solidifying my foundation in business administration and management.
During my tenure at ADT, I thrived as a client specialist, handling customer inquiries with tact and professionalism. My commitment to exceptional customer service and problem-solving capabilities earned me accolades from both clients and colleagues alike.
At ECOFITT, I excelled as a customer service agent, adeptly handling customer issues and concerns. My ability to communicate effectively and empathize with customers fostered lasting relationships, contributing to the company's reputation for outstanding service.
As an educator and patient care representative at Natural Health Services, I demonstrated my adaptability and passion for imparting knowledge. My role involved empowering patients to make informed decisions about their health, emphasizing the importance of empathy and understanding in healthcare interactions.
Stepping into the role of Manager at Five Guys Burger and Fries, I embraced the responsibilities of leading a team and optimizing operations. My hands-on approach and strategic decision-making elevated efficiency and productivity, resulting in increased customer satisfaction and business growth.
Moreover, my time at Gonde Lodge as Assistant Manager provided me with invaluable experience in hospitality management. I successfully oversaw daily operations, ensuring seamless guest experiences and maintaining the lodge's reputation for exceptional service.
Throughout my journey, I have cultivated a strong work ethic, an ability to adapt to diverse environments, and a passion for continuous learning. My business administration background, combined with my managerial experiences, has equipped me with a holistic understanding of business processes, leadership principles, and the importance of building strong, cohesive teams.
With a commitment to excellence, a track record of success, and a desire to make a positive impact in every role I undertake, I am eager to contribute my skills and expertise to new and exciting opportunities in the world of business administration.
| ๐ Nationality | ๐ฟ๐ฒ Zambia |
| ๐ก Residency | ๐ฟ๐ฒ Zambia |
| ๐ Location | ๐ฟ๐ฒ Zambia |
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| Skilled in | data entry customer service support supervisor manager microsoft suite chatting reporting coachable |
| Fluent in | englishtongabembanyanjachewa |
| Preferred annual pay (min) | $40,000/year |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 1 year ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - Now: Assistant Manager @ Gonde Lodge Limited
2018 - 2020: Patient care Representative @ Natural Health Services/ TCN
2018 - 2018: Customer Service Agent @ Ecofitt
2016 - 2017: Supervisor @ Five Guys Burgers and Fries
2011 - 2014: Business Management Diploma @ College of the rockies
1998 - 2010: Diploma @ Tina Trust School