Technically adept and results-driven professional with a proven track record in data analysis, technical support, network operations engineering, and customer support management. Adept at leveraging analytical skills to extract actionable insights from data, streamline processes, and drive business improvements. Extensive experience in maintaining network infrastructure, ensuring optimal performance and security. Accomplished in leading cross-functional teams and exceeding customer expectations through effective problem-solving and exceptional service delivery.
| ๐ Nationality | ๐ฐ๐ช Kenya |
| ๐ก Residency | ๐ฐ๐ช Kenya |
| ๐ Location | ๐ฐ๐ช Kenya |
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rok.co/@morogo |
| ๐ Website | sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | office 365 power bi advanced excel qgis sql python zendesk front freshdesk help scout zoho apps pure chat google analytics mix panel |
| Fluent in | englishswahilikikuyu |
| Preferred timezone | +1, +2, +3 to +7 |
| Preferred annual pay (min) | $28,000/year |
| Preferred hourly pay (min) | $14/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - Now: Data Analyst @ Bonrezo
2019 - 2021: Customer Success Manager @ On-Demand Mobile
2019 - 2021C: Customer Support Manager @ On-Demand Mobile
2009 - 2013: Bsc. Telecommunication and Information Engineering @ Dedan Kimathi University of Technology