Remote worker with 11+ years of experience - Last seen 15 days ago

I am an IT Support Engineer with 13+ years of experience in technical support and incident management. Skilled in L1/L2 support, system diagnostics, and cloud platforms. At HP, I achieved high first-call resolution, improving CSAT and reducing repeat issues. Strong in SLA management and process improvement. Seeking roles in Technical or Infrastructure Support.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@mohimuku
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	operations service delivery scm supply chain customer support customer success technical support incident management l1 support l2 support service desk helpdesk sla management kpi tracking process improvement lean six sigma rca vendor management team leadership workforce management capacity planning demand forecasting reporting dashboards excel advanced excel crm servicenow salesforce zendesk remedy microsoft teams zoom remote support cloud support infrastructure support ticketing systems escalation management global operations
Fluent in	englishhindi
Preferred timezone	+5,+6
Preferred annual pay (min)	$20,000/year
Preferred hourly pay (min)	$10/hour
Last seen	15 days ago
Signed up	3 months ago
Badges	👨‍💻 Remote worker