Remote worker with 12+ years of experience - Last seen 9 months ago

With over 18 years of diverse international experience in the technology sector, I’m a customer success leader dedicated to helping clients achieve their goals through effective service and project delivery. From optimizing service and project delivery to ensuring seamless IT operations, I thrive on helping organizations achieve their business goals. I'm an ITIL® 4 Expert & Managing Professional and an AWS Certified Cloud Practitioner, with deep expertise in Service Delivery, IT Service Management (ITSM), Project and Program Management, 24x7 Managed Service Operations, Technical Support, and Professional Services.

Recently, I completed a Post Graduate Program in Data Science and Business Analytics from Texas McCombs School of Business, equipping me with advanced skills in data analysis, visualization, and machine learning. I’m eager to leverage these tools to solve complex business problems and drive better customer outcomes. Additionally, I hold an Executive MBA with a specialization in Finance from the Narsee Monjee Institute of Management Studies in Mumbai.

I excel in relationship management, communication, problem-solving, and cross-functional leadership. Currently, I hold Singapore Permanent Residency.

If you’re interested in discussing Customer Success & Experience, Service & Delivery leadership, or exploring how I can assist you in building your customer growth story, feel free to reach out or email me at [email protected].

🛂 Nationality	🇮🇳 India
🏡 Residency	🇸🇬 Singapore
📍 Location	🇸🇬 Singapore
Remote OK	rok.co/@modianand
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer success service delivery project management itsm itil change management crm power bi tableau salesforce team leadership data science service management program management
Fluent in	englishhindi
Preferred timezone	+8
Last seen	9 months ago
Signed up	9 months ago
Badges	👨‍💻 Remote worker