1992 - 1996 Higher Institute of Optics Technology | OPTICIAN
Trainings | By Bulgari Co.
2014 - CRM ( Shifting from a short-term customer transaction based mode of operation to a long-term relationship mode and understand the benefits of having strong customer relations )
2016 - Sales (Increase sales and how to close the deal )
2016 - Watches
2017 - Jewellery
2018 - Leather Industry
2018 - Marketing
Thank Bulgari
For trainings that helped me raise the capabilities of the work team and what prompted me to increase the sales of the branch.
And the ability to raise the sale with more than one customer between 30% to 40% of the customer's request at the beginning of the transaction.
I enjoy explaining watches and their history, drawing inspiration, and inventing Bulgari in designing every precious piece it has
I was able to make the customer buy a complementary piece of the selected piece in more than one sale (bag and bracelet with it) (jewelry and accessories from the same family)
The boutique ranked second in the world in mystery shopping2016 .
I have a notarized certificate from Bulgari Cairo.
Experience
2020 - till now Baraka Group EG (optical division) - Store manager
baraka-group.com
2013 - 2019 Bulgari Cairo Four Seasons Hotel | Sales manager .
โข Provide support to the team and give them the right tools to increase sales .
โข Following the daily sales .
โข Supervise and motivate staff to perform their best .
โข Reporting to senior management to describe staff performance .
โข Provide all the information to help the client in choosing what suits his taste .
โข Customer Relations Management
Remote OK | rok.co/@miro911 |
https://[email protected] | |
amir zahran | |
Skilled in | precision attention to the details follow fashion customer service skills creative thinking adaptability cooperation leadership negotiation persuasion flexibility attention to human aspects ability to close deals |
Fluent in | englesharabic |
Preferred timezone | +2 |
Preferred annual pay (min) | $75,000/year |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2020 - till now: Store manager @ baraka group