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@mifmanutd

Remote worker with 11+ years of experience - Last seen ago

Mifzal Ahmed Siddiqui โ€“ Operations & Business Development Specialist
I am a results-driven professional with over 7 years of experience in e-commerce, operations management, supply chain, and business development. With a strong background in team leadership, process optimization, and client acquisition, I have successfully led operational teams to streamline workflows, enhance efficiency, and drive growth.

In my current role as an Operations Associate at Fresh Prints, I manage order processing, licensing compliance, and logistics coordination to ensure seamless marketplace operations. Previously, at Amazon, I worked as a Senior Associate (SPS), specializing in merchant support, risk compliance (AML/KYC), and quality assurance, where I also led a team of 15+ associates and spearheaded the Contact Resolution Specialists (CRS) initiative. Additionally, I have experience in manufacturing operations from my tenure as a Team Lead at Z A Engineering Works Pvt. Ltd., where I managed a workforce of 50 employees and optimized production efficiency.

I hold an MBA in Marketing and Finance from Vidyasagar University and multiple certifications, including Lean Six Sigma (Green Belt), AML Compliance, Customer Success Management (CSM), and SaaS โ€“ Sales & Marketing. My technical expertise includes CRM platforms (Salesforce, Zoho, HubSpot), order management systems, risk compliance tools, and data-driven decision-making.

What Iโ€™m Looking For:
I am actively seeking opportunities in E-commerce, SaaS, Logistics, or Fintech, where I can leverage my expertise in operations, customer success, business development, and risk compliance. I am particularly interested in roles such as Operations Manager, Marketplace Specialist, Customer Success Manager, or Compliance & Risk Analyst in organizations that value innovation, efficiency, and strategic growth.


Skilled in team leadership business dev client acquisition client retention escalation management logistics operations warehouse operations cross functional quality assurance quality analyst conflict resolution customer support aml operations kyc operations risk compliance licensing compliance documentation compliance pricing management quotation management pcms ad hoc task management coso framework knowledge crm software jira g suite zoho hubspot salesforce saas g suite microsoft office 
Fluent in englishhindiurdubengali
Preferred annual pay (min) $15,000/year
Preferred hourly pay (min) $8/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2025 - Now: Ops Associate @ Fresh Prints

2021 - 2025: Senior Associate @ Amazon

2015 - 2019: Team Lead @ Z. A. Engineering Works Pvt Ltd

Education

2020 - 2022: MBA @ Vidyasagar University

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