Adaptable and detail-oriented professional with 14 years of experience in customer service, administration, operations, and content creation. Skilled in resolving complex client issues, managing workflows, and delivering high-quality communication across digital platforms. Passionate about technology, data systems, and AI tools, with a growing foundation in remote work software and digital collaboration. Seeking an opportunity to transition into a tech-forward role in operations, customer success, or content support.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@michelleluna20 |
| ๐ Website | sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | excel pivottables vlookup google workspace open office microsoft office notion slack zoom trello asana crm platforms teams seo sidekick finesse customer support de escalation troubleshooting copywriting editing proofreading digital marketing |
| Fluent in | english |
| Preferred annual pay (min) | $50,000/year |
| Preferred hourly pay (min) | $23/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - Now: Claims Representative @ Progressive Insurance
2020 - Now: Freelance Writer @ Self Employed
2007 - 2009: English/Business @ College of Sequoias