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@michele_uzege

Remote worker with 7+ years of experience - Last seen ago

As a dedicated Customer Support Specialist with a solid foundation in finance and a
Bachelor of Science from New Bulgarian University, I bring a diverse skill set and a
passion for excellence in customer service. My career journey began in finance, where I
honed my abilities in financial record keeping, compliance, and reporting at European
Moving. This experience laid a strong groundwork for my transition into customer service
roles, where I've excelled in providing top-tier support and solutions to clients across
different industries, including technology and logistics, at companies such as Capital.com,
Sensata Technologies, and ISG Technology LTD.
My proficiency in English and French, combined with my deep understanding of customer
needs, enables me to effectively communicate and build lasting relationships. I've
demonstrated my ability to resolve a wide range of technical and financial inquiries,
improve service delivery, and enhance customer satisfaction and retention through
proactive problem-solving and continuous learning. With a track record of collaborating
successfully with cross-functional teams and a commitment to process improvement, I
am ready to leverage my expertise to contribute to your team's success


Skilled in customer support 
Fluent in englishfrench
Preferred annual pay (min) $30,000/year
Preferred hourly pay (min) $10/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2023: Customer Support Specialist @ Capital.com

2020 - 2021: Customer Service Specialist @ Sensata Technologies

2019 - 2020: Customer Services Coordinator @ ISG Technology LTD

Education

2015 - 20219: Psychology @ New Bulagrian University

5ms