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@mgmoran

Remote worker with 19+ years of experience - Last seen ago

Bilingual Community Manager and Customer Service Representative. Management of interactions with the client through telephone and digital channels. Experience in CRM, CX software and SaaS management. Familiar with diverse ticket management systems and MS Office and G-Suite package. Call and interaction monitoring to ensure high quality standards. Used to teamwork. Committed to the success of projects to which I join. Passionate about contributing to a good work environment.


Skilled in customer service virtual assistant writing writer business dev community manager digital marketing cx graphic design 
Fluent in spanishenglish
Preferred timezone -3
Preferred hourly pay (min) $50/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - 2023: Digital Branding & Marketing Responsible @ Wipperoz

2016 - Now: Digital Marketing & Business Development for entrepreneurs @ freelance

2015 - 2016: Writer and Community Manager @ Nodal.am

2007 - 2015: Customer Service Representative > > > Quality Assurance Analyst @ several employees and industries

Education

2007 - 2013: Lic. en Comunicaciรณn Social @ Universidad de Buenos Aires

9ms