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mertkaptanoglu

Remote worker with 4+ years of experience - Last seen ago

Hi, my name is Mert, and I am a seasoned Customer Service Representative and Content Moderator. Throughout my career, I have honed my skills in providing excellent customer service and ensuring online safety for users.

As a Customer Service Representative, I have extensive experience handling customer inquiries, complaints, and issues. I have a knack for quickly identifying and addressing customer needs and concerns, while maintaining a friendly and professional demeanor. I pride myself on my ability to communicate complex information in an easy-to-understand manner, making sure that my customers always leave the interaction satisfied.

In addition to my customer service skills, I am also an experienced Content Moderator. I have a deep knowledge of online safety and am proficient in identifying and removing inappropriate content from various online platforms. I am also skilled in reviewing user-generated content for compliance with community standards and can quickly identify and escalate potential safety concerns.

Throughout my career, I have developed a strong work ethic, attention to detail, and the ability to work effectively in a fast-paced, high-pressure environment. I am a team player who is always willing to go above and beyond to ensure customer satisfaction and online safety.


Skilled in sales communication multitasking content management teamwork 
Fluent in turkishenglish
Preferred annual pay (min) $12,000/year
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - Now: Content Moderator @ TELUS International

2020 - 2021: Customer Service Representative @ Ideal Destinations Travel & Tours

794ms