Hi, my name is Mert, and I am a seasoned Customer Service Representative and Content Moderator. Throughout my career, I have honed my skills in providing excellent customer service and ensuring online safety for users.
As a Customer Service Representative, I have extensive experience handling customer inquiries, complaints, and issues. I have a knack for quickly identifying and addressing customer needs and concerns, while maintaining a friendly and professional demeanor. I pride myself on my ability to communicate complex information in an easy-to-understand manner, making sure that my customers always leave the interaction satisfied.
In addition to my customer service skills, I am also an experienced Content Moderator. I have a deep knowledge of online safety and am proficient in identifying and removing inappropriate content from various online platforms. I am also skilled in reviewing user-generated content for compliance with community standards and can quickly identify and escalate potential safety concerns.
Throughout my career, I have developed a strong work ethic, attention to detail, and the ability to work effectively in a fast-paced, high-pressure environment. I am a team player who is always willing to go above and beyond to ensure customer satisfaction and online safety.
๐ Nationality | ๐น๐ท Turkey |
๐ก Residency | ๐น๐ท Turkey |
๐ Location | ๐น๐ท Turkey |
Remote OK | rok.co/@mertkaptanoglu |
Telegram | mertkptnoglu |
https://www.linkedin.com/in/mert-kaptano%c4%9flu-33866022b/ | |
mertkptnoglu | |
Skilled in | sales communication multitasking content management teamwork |
Fluent in | turkishenglish |
Preferred annual pay (min) | $12,000/year |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - Now: Content Moderator @ TELUS International
2020 - 2021: Customer Service Representative @ Ideal Destinations Travel & Tours