Dedicated and organized, I am a highly motivated professional with a strong track record in the contact center industry since 2018. My experience spans a variety of roles, including team leader, customer service representative, and quality analyst. Throughout my career, I have demonstrated exceptional skills in team management, ensuring effective communication and the delivery of high-quality customer service. A leader with natural characteristics capable of adapting to the environment with ease, of humanly empathizing with the staff around me.
| ๐ Nationality | ๐ฒ๐ฝ Mexico |
| ๐ก Residency | ๐ฒ๐ฝ Mexico |
| ๐ Location | ๐ฒ๐ฝ Mexico |
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rok.co/@mer_castro |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support marketing internship |
| Fluent in | native spanishc1 english |
| Preferred annual pay (min) | $35,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 2 years ago |
| Signed up | 3 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2024: Customer service representative @ TCS
2021 - 2023: Supervisor for CS team @ Alorica
2020 - to date: Digital Marketing and E-commerce @ UTEG