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@melodymatela

Remote worker with 7+ years of experience - Last seen ago

Results-driven Brand Experience and Sales Manager with a Bachelor's degree in Hospitality Management and experience in event and project coordination, seeking opportunities in Customer Success Management and Project Coordination.

Utilizing my expertise in fostering exceptional customer experiences, I aim to leverage my skills in account management, client retention, and cross-functional collaboration to drive success for both customers and the organization. With a strong focus on problem-solving, effective communication, and team leadership, my goal is to optimize processes, enhance customer satisfaction, and contribute to the growth and success of a dynamic and customer-centric organization.


Skilled in microsoft applications google drive applications crm jira slack salesforce omni customer onboarding customer success account management client retention problem solving conflict resolution communication skills time management project management event planning project coordination vendor management team leadership performance monitoring reporting data analysis sales product knowledge quality assurance training and dev process optimization multitasking abilities attention to detail crisis management stakeholder engagement 
Fluent in english
Preferred timezone PST, EST
Preferred annual pay (min) $69,000/year
Preferred hourly pay (min) $33/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐ŸŽ– Early adopter

Employment

2022 - Now: Brand Experience and Sales Manager @ Avocado Green Brands

2021 - 2022: Sales Associate @ Avocado Green Brands

2020 - 2021: Customer and Store Support Representative @ Groupe Dynamite INC

2020 - 2020: Disney College Program Intern @ The Walt Disney Company

2019 - 2020: Event and Project Coordinator @ Carmichael Recreation and Park District

Education

2018 - 2020: Bachelors of Science in Recreation, Parks & Tourism Administration - Event Planning & Hospitality @ California, Sacramento State University

6ms