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@meghna_aggarwal13

Remote worker with 4+ years of experience - Last seen ago

A highly enthusiastic and motivated individual with a Bachelor of
Education and an MA in English seeking a challenging position in a
reputable organization. I aspire to utilize my skills and experience
effectively to expand my learnings and knowledge while contributing to
the success of the organization. I am committed to providing excellent customer service, troubleshooting, collaborating with cross-functional teams, and continuously striving to improve the stakeholder experience.


Skilled in computer navigation oral communication team collaboration knowledge acquisition kpi workload prioritization csat query resolution critical thinking attention to detail written communication email strategic thinking continuous improvement skilled multi tasker problem solving salesforce lightning freshdesk analytical skills microsoft office web browsing 
Fluent in hindienlglish
Preferred annual pay (min) $8,000/year
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - Now: Customer Success Associate @ upGrad Education Private Limited

2022 - 2023: Customer Success Representative @ Think & Learn Private Limited

Education

2016 - 2018: Master of Arts in English @ Indira Gandhi National Open University

2012 - 2015: Bachelor of Commerce @ University of Delhi

5ms