Remote worker with 12+ years of experience - Last seen 1 year ago

With over 13 years of experience in retail management, I have a proven track record in enhancing customer satisfaction and driving business growth. In my recent role as a Customer Support Associate at Sure World InfoSolutions Pvt. Ltd., I excelled in resolving customer inquiries and complaints via phone, email, and chat, significantly boosting customer satisfaction. I hold degrees in International Business Management and B.CA, with additional certifications in EF Set by CEFR (C1 Level) and Life Boat Captain from Royal Caribbean Cruises.

My background includes managing a Chevron gas station in Atlanta, USA, where I performed regular store duties, managed daily stock updates and sales, and led a team to success. At Swarovski in Surat, I oversaw inventory and sales operations, improving customer satisfaction and sales targets. As an Assistant Retail Manager with Royal Caribbean Cruises in Miami, USA, I maintained accurate inventory records, trained associates, and ensured 100% guest satisfaction, earning promotions and multiple Employee of the Month nominations.

My role as a Store Manager at The Bombay Dyeing & Manufacturing Co. Ltd. in Surat involved managing showroom operations and consistently ensuring customer satisfaction and business growth.

I am passionate about traveling, visiting cultural and historic sites, and engaging in various recreational activities, reflecting my well-rounded personality and ability to connect with diverse groups of people.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@meetsshah
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	retail management cefr certified c1 level conflict resolution communication skills customer support customer satisfaction order processing inventory management sales operations team leadership staff training coaching business growth administrative tasks cross selling product knowledge business management
Fluent in	englishhindigujarati
Preferred timezone	+5:30
Preferred annual pay (min)	$60,000/year
Preferred hourly pay (min)	$20/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter