Virtual Assistant | Administrative Support | Customer Service
Highly organized and detail-oriented Virtual Assistant with extensive experience in administrative support, customer service, and document management. I help businesses and entrepreneurs streamline operations, improve productivity, and manage daily tasks efficiently.
With a background in Public Administration and Accounting, I bring strong organizational skills and a keen eye for detail. I have successfully supported multiple clients by handling:
โ Email & Calendar Management โ Organizing inboxes, responding to inquiries, scheduling appointments, and prioritizing tasks.
โ Data Entry & Document Management โ Ensuring accurate record-keeping and generating reports.
โ Social Media Management โ Creating engaging content, monitoring performance metrics, and maintaining an online presence.
โ Customer Support via Email & Chat โ Providing professional and timely assistance to customers.
โ CRM & Administrative Tools โ Proficient in Google Workspace, Microsoft Office Suite, HubSpot, Salesforce, Slack and more.
โ Project & Task Management โ Efficient workflow optimization to meet deadlines and improve efficiency.
I am committed to delivering high-quality results, maintaining clear communication, and ensuring confidentiality in all tasks. I work well independently and with teams across different time zones.
Letโs discuss how I can assist your business!
2021 - 2022: Analista de documentaรงรฃo @ CARUPI
2023 - 2023: criaรงรฃo de blog para google adsense
2015 - 2019: bachelor of accounting @ Universidade Paulista