I am a dedicated and customer-focused professional with hands-on experience in client relations, call center support, and service delivery. I have previously worked in fast-paced customer service environments, where I handled customer inquiries, resolved issues efficiently, and maintained a high standard of client satisfaction.
My background includes working as a Call Center Representative at Zimworx, where I developed strong communication skills, problem-solving abilities, and the ability to multitask under pressure. I also have experience calculating insurance quotes for members during my time at US Med โ Advanced Diabetes Supply, which sharpened my attention to detail and ability to work with sensitive data.
| ๐ Nationality | ๐ฟ๐ฒ Zambia |
| ๐ก Residency | ๐ฟ๐ฒ Zambia |
| ๐ Location | ๐ฟ๐ฒ Zambia |
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rok.co/@mboozimiyoba |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | timemanagement hipaacompliance healthcarecustomerservice remotesupport customerretention dataentry insurancequotes communicationskills teamcollaboration servicedelivery empathyinservice customersatisfaction adaptability techsavvy |
| Fluent in | english |
| Preferred annual pay (min) | $20,000/year |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 3 months ago |
| Signed up | 6 months ago |
| Badges |
๐ฉโ๐ป Remote worker |
2024 - Now: Customer care specialist @ USMED- Advanced diabetes supply
2014 - 2018: Degree in Int Marketing @ Zhejiang university of Science and Technology