I'm an industrial engineer with a passion for optimizing processes and enhancing customer experiences. With over 6 years of experience in telecommunications and contact center, I have developed a strong skill set in process design, implementation, and improvement.
I'm currently seeking opportunities to leverage my expertise in a dynamic organization where I can contribute to process improvement initiatives and enhance customer experiences.
| ๐ Nationality | ๐ฌ๐น Guatemala |
| ๐ก Residency | ๐ฌ๐น Guatemala |
| ๐ Location | ๐ฌ๐น Guatemala |
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rok.co/@mayeavg |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer service improvement process quality auditor project manager |
| Fluent in | spanishenglish |
| Preferred annual pay (min) | $20,000/year |
| Preferred hourly pay (min) | $12/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2024: Project Manager @ Etelca, S.A.
2020 - 2022: Quality Manager ISO 9001:2015 @ ASYS Group
2018 - 2022: Customer Service Manager @ ASYS Group
2017 - 2018: Process Coordinator @ ASYS Group
2010 - 2016: Project Support Staff @ Ericsson de Guatemala
2008 - 2022: Industrial Engineer @ University San Carlos of Guatemala