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@mayeavg

Remote worker with 16+ years of experience - Last seen ago

I'm an industrial engineer with a passion for optimizing processes and enhancing customer experiences. With over 6 years of experience in telecommunications and contact center, I have developed a strong skill set in process design, implementation, and improvement.
I'm currently seeking opportunities to leverage my expertise in a dynamic organization where I can contribute to process improvement initiatives and enhance customer experiences.


Skilled in customer service improvement process quality auditor project manager 
Fluent in spanishenglish
Preferred annual pay (min) $20,000/year
Preferred hourly pay (min) $12/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - 2024: Project Manager @ Etelca, S.A.

2020 - 2022: Quality Manager ISO 9001:2015 @ ASYS Group

2018 - 2022: Customer Service Manager @ ASYS Group

2017 - 2018: Process Coordinator @ ASYS Group

2010 - 2016: Project Support Staff @ Ericsson de Guatemala

Education

2008 - 2022: Industrial Engineer @ University San Carlos of Guatemala

5ms