First Line Manager with extensive experience in team leadership, performance management, and process optimization.
Skilled at managing multicultural teams remotely, coaching talent, and driving operational excellence across multiple markets.
Open to remote opportunities in operations, customer success, and team management.
| ๐ Nationality | ๐ซ๐ท France |
| ๐ก Residency | ๐ต๐น Portugal |
| ๐ Location | ๐ต๐น Portugal |
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rok.co/@mathis_normand |
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| Skilled in | team leadership management operations customer success performance management process optimization remote team management coaching kpi monitoring problem solving autonomy proactivity excel office365 |
| Fluent in | frenchenglishspanish |
| Last seen | 19 days ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2025 - Now: First Line Manager @ Teleperformance
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2024 - 2025: Copywriting
2024 - 2025: Copywriting @ LiveMentor