Empathetic Customer Support Clerk with proven experience in customer service, and an aspiring Data Scientist. During my working period as a customer service representative, I demonstrated exceptional customer service, using both my soft and technical skills to bridge the gap between the company and it's customers. My skills includes; Empathy skills- understanding customers pain-point and addressing their concerns accordingly while building trust and professional relationships, Effective Communication - fostering a condusive working environment and team collaboration, Active Listening - ensuring customers, my employer and colleagues feels heard and understood, to mention but a few.
I have remarkable interpersonal, organizational, and time management skills - reducing customers' waiting time. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I can support team goals along with finishing my assigned tasks which makes me a perfect fit for a fast-paced environment.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@mary_ukoh |
| ๐ Website | sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support empathy effective communication team collaboration ms office google spreadsheet data entry |
| Fluent in | english |
| Preferred annual pay (min) | $35,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - 2023: Customer Service Representative @ Bank of Industry Nig Ltd
2013 - 2020: Mechanical Engineering @ Federal polytechnic Bida, Nig