I am a seasoned administrator with over 18 yearโs diverse experience in customer service, sales, and marketing. I am energetic and goal-oriented with a genuine passion for customer relations strategy and a well-rounded background in supporting a progressive organization in optimizing performance and growth. I have a proven track record in resolving and reducing customer complaints and meeting customer service level agreements. I can successfully train staff to maximize the benefits of technology to achieve excellent customer satisfaction levels, and I can also be responsible for successful strategic initiatives to improve team productivity and increase staff retention. Key competencies include Planning, logistics and administration, Budgeting and cost management, Customer care, Sales and marketing, Mentoring, training and supervision, Negotiation, and resource mobilization. Seeking to position me in a thriving, growing organization; this will allow diversifying my skills proactively and to exceed organizational goals.
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rok.co/@mary_ndungu |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | operations management sales management revenue analysis customer relationship project management |
| Fluent in | english |
| Preferred timezone | GMT+3 |
| Preferred annual pay (min) | $55,000/year |
| Preferred hourly pay (min) | $30/hour |
| Last seen | 2 years ago |
| Signed up | 3 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
15/4/2013 - Now: Global Sales Administration Manager and project Manager @ Techno Brain Group
1/9/2010 - 31/5/2012: Sales Administration Manager @ Smoothtel &Data Solutions
01/5/2012 - 30/3/2013: Customer Service Manager @ Smoothtel & Data Solutions
1/7/2021 - Now: Project Cordinator
15/1/1007 - 30/11/1999: Advanced Diploma in Sales and Marketing @ Universal Group of Colleges