Remote worker with 16+ years of experience - Last seen 2 years ago

I am a professional customer success advocate with over 25 years of experience managing technical support teams for Fortune 100 companies. I served as president of an IT services company for seven years that provided full business systems applications and networks for small to mid-sized companies, making them more competitive. In addition to business data security, I'm experienced with HIPAA and FINRA technical compliance.

Remote OK	rok.co/@marketinghero
LinkedIn	https://www.linkedin.com/in/tom-mccabe-director-customer-success/
Skilled in	customer experience net promoter score nps salesforce com onboarding renewals cloud computing software as a service saas customer relationship management crm project management conflict management e learning remote team management customer retention kpis
Fluent in	english
Preferred annual pay (min)	$140,000/year
Preferred hourly pay (min)	$60/hour
Last seen	2 years ago
Signed up	2 years ago
Badges	🎖 Early adopter