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@mario_cuevas

Remote worker with 5+ years of experience - Last seen ago

I'm a mechanical engineer who enjoys solving problems and making things work, whether it's a technical issue, a client request, or a process that needs improving. I like to keep things simple, clear, and efficient.

Over the past few years, Iโ€™ve worked closely with international clients, handling technical incidents, setting up maintenance plans, and making sure operations run smoothly. In one of my roles, I managed over 500 support tickets and helped reduce resolution times by around 30% just by improving how we communicated and organized tasks.

Iโ€™ve also led on-site training sessions in different countries and adapted easily to new teams, cultures, and tools. I'm used to working with systems like SAP PM, CMMS, SolidWorks, Microsoft Office, and CRMs like Salesforce, but more importantly, Iโ€™m quick to learn anything that helps get the job done.

People often count on me because I stay calm, ask the right questions, and donโ€™t wait to be told what to do. Iโ€™m looking for a remote position where I can keep learning, help solve real-world challenges, and be part of a team that values initiative and clear thinking.


Skilled in mechanical engineering sap pm cmms solidworks excel office365 crm salesforce customer support customer success technical support process improvement remote work multilingual spanish french english time management problem solving adaptability teamwork communication client relations automation continuous improvement remote training incident management 
Fluent in spanishfrenchenglish
Preferred annual pay (min) $40,000/year
Last seen 11 months ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2024 - 2024: Training Engineer @ BHS Corrugated

2021 - 2021: Maintenance Engineer @ Firmenich

2021 - 2023: Support Engineer @ Steel Projects

Education

2019 - 2021: Mechanical Engineer @ ENIT

2015 - 2019: Mechanical Engineer @ Escuela Colombiana de Ingenieria

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