I'm a mechanical engineer who enjoys solving problems and making things work, whether it's a technical issue, a client request, or a process that needs improving. I like to keep things simple, clear, and efficient.
Over the past few years, Iโve worked closely with international clients, handling technical incidents, setting up maintenance plans, and making sure operations run smoothly. In one of my roles, I managed over 500 support tickets and helped reduce resolution times by around 30% just by improving how we communicated and organized tasks.
Iโve also led on-site training sessions in different countries and adapted easily to new teams, cultures, and tools. I'm used to working with systems like SAP PM, CMMS, SolidWorks, Microsoft Office, and CRMs like Salesforce, but more importantly, Iโm quick to learn anything that helps get the job done.
People often count on me because I stay calm, ask the right questions, and donโt wait to be told what to do. Iโm looking for a remote position where I can keep learning, help solve real-world challenges, and be part of a team that values initiative and clear thinking.
| ๐ Nationality | ๐จ๐ด Colombia |
| ๐ก Residency | ๐ซ๐ท France |
| ๐ Location | ๐ซ๐ท France |
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rok.co/@mario_cuevas |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | mechanical engineering sap pm cmms solidworks excel office365 crm salesforce customer support customer success technical support process improvement remote work multilingual spanish french english time management problem solving adaptability teamwork communication client relations automation continuous improvement remote training incident management |
| Fluent in | spanishfrenchenglish |
| Preferred annual pay (min) | $40,000/year |
| Last seen | 11 months ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2024 - 2024: Training Engineer @ BHS Corrugated
2021 - 2021: Maintenance Engineer @ Firmenich
2021 - 2023: Support Engineer @ Steel Projects
2019 - 2021: Mechanical Engineer @ ENIT
2015 - 2019: Mechanical Engineer @ Escuela Colombiana de Ingenieria