Remote worker with 22+ years of experience - Last seen 1 year ago

Highly organized, innately curious, and results-oriented Specialist with excellent verbal and written communication skills, strong problem-solving, critical thinking, and interpersonal skills. Background in Electronics & Communications Engineering and experience spanning over 8 years in various sectors like IT, Logistics, Banking, Government, Oil & Gas. Proven ability to thrive in operation roles, delivering outstanding customer success and building and maintaining strong relationships with clients. Expert knowledge of customer service technologies, workforce management tools and CRMs. Driven by a strong passion for data analysis, has honed strong analytical skills and brings forth a strategic mindset to Business Intelligence Analysis. Strengths include analyzing data to extract meaning, managing ETL processes, designing interactive dashboards for data visualization, identifying trends and patterns within datasets, consistently meeting deadlines, and possessing strong management abilities, teamwork & collaboration, leadership & personal ethics. Adept at financial technology, data modeling, cleaning, and storytelling for clear communication to non-technical audiences. Proficient in CRM software such as SAP CRM, and skilled in using tools like Excel to manipulate and present data. Possesses strong project management skills, with experience overseeing complex, cross-functional initiatives from initiation to implementation, and familiarity with Agile methodologies.
Keen to take on new challenges and perform as a valuable member of the organization, leveraging and enhancing analytical and IT skills. Actively seeking opportunities where these skills can make a meaningful impact and contribute to the success of the organization by translating findings into actionable insights. Self-motivated and able to carry tasks through to completion, adept at juggling multiple projects, identifying and solving project issues, performing data verification, and able to diplomatically respond to conflicting needs while maintaining excellent time management skills to deliver projects on schedule. Demonstrated ability to handle multiple customer priorities, diagnose situations, and see the bigger picture, fostering imaginative and creative thinking. Experienced in working with multiple personalities in a fast-paced environment. Dependable, enthusiastic, and willing to go the extra mile for client satisfaction.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇨🇦 Canada
📍 Location	🇨🇦 Canada
Remote OK	rok.co/@marilynshaikh
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Skilled in	business intelligence data cleaning mysql ssms python programming sap crm process improvement process enhancement teamwork collaboration conflict management data management strategic thinking agile methodologies data analysis data storytelling tableau dashboard data visualization maximo eam enterprise gis time management meeting deadlines customer support client services customer success persuasion skills organizational skills data manipulation data visualization microsoft office suite word excel powerpoint power bi power pivot power query report writing analytical skills account management adaptability attention to detail google workspaces docs sheets slides
Fluent in	englishhindiurdumalayalam
Preferred timezone	-4,-5-6,-8
Preferred annual pay (min)	$65,000/year
Preferred hourly pay (min)	$30/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter