Remote worker with 5+ years of experience - Last seen 1 year ago

Traffic analysis of customer inquiries to the PrivatBank planning
of the number of personnel, comprehensive work with productivity (+- 200 agents), system
analysis of AHT (average handling time), CSAT (Customer Satisfaction Score) , efficiency. Worked with the “Voice Biometrics” project in the PrivatBank
Conducting presentations, working with a large amount of data. Working in a team of specialists, result-oriented. An experienced and dedicated business process specialist, with the ability to achieve project goals, leveraging my complex
understanding and passion for management.

🛂 Nationality	🇺🇦 Ukraine
🏡 Residency	🇺🇦 Ukraine
📍 Location	🇺🇦 Ukraine
Remote OK	rok.co/@marikocococo
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Skilled in	businessanalysis marketing customersupport googlesheets data
Fluent in	ukrainianrussianenglish
Preferred timezone	+1,+2,+3
Preferred annual pay (min)	$45,000/year
Preferred hourly pay (min)	$30/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter