Dedicated and accomplished professional with over 8 years and 7 months of experience in the
Business Process Outsourcing (BPO) industry. Proven expertise in leadership, training program
development, and customer service roles. Successful track record includes managing a 15-
member team, designing and implementing effective training programs, and providing
outstanding customer support. Adept at fostering a culture of learning, leveraging technical
skills, and maintaining a customer-centric approach. Committed to continuous improvement,
collaboration, and contributing to organizational success.
| ๐ Nationality | ๐ต๐ญ Philippines |
| ๐ก Residency | ๐ต๐ญ Philippines |
| ๐ Location | ๐ต๐ญ Philippines |
|
|
rok.co/@mariamlindungan11 |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | office365 customer support chat support email support talent acquisition team leader customer service technical support |
| Fluent in | english |
| Preferred timezone | Central Time |
| Preferred hourly pay (min) | $6/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - 2024: Learning Development Specialist @ Alorica Inc.
2021 - 2022: Team Leader @ Alorica Inc.
2020 - 2021: Talent Acquisition Specialist @ Alorica Inc.
2017 - 2019: Customer Service Representative @ Teleperformance
2016 - 2017: Technical Support @ Ibex Global
2014 - 2016: Bachelor of Science in Hotel and Restaurant Management @ Davao Central College