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@marcelt2a

Remote worker with 18+ years of experience - Last seen ago

Proven track record of providing excellent customer service in the call center industry.
Skilled in building rapport with clients and resolving issues quickly and effectively.
Motivated to ensure customer satisfaction and contribute to company success.
Dedicated to providing exceptional service and support.
Knowledgeable of call center standards and procedures.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Enthusiastic and results-oriented.


Skilled in active listening communication skills empathy teamwork problem solving conflict resolution trustworthy customer service customer support 
Fluent in englishfrench
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2020 - 2020: Customer Service Representative Flybuys NZ @ Probe

2014 - 2020: Inbound Sales Consultant Vodafone Sales NZ @ Probe

2008 - 2014: Outbound Sales Representative, Salmat (Vodafone Sales) @ Probe

Education

2022 - 2023: NZ Diploma in Information Technology System Administration Level 6 @ Manukau Institute of Technology

2021 - 2021: NZ Certificate in Information Technology Essentials Level 4 @ Manukau Institute of Technology

2021 - 2022: NZ Diploma in Information Technology Technical Support Level 5 @ Manukau Institute of Technology

6ms